Return & Refund Policy

We aim to provide a smooth shopping experience. If you are not satisfied with your purchase, please review our policy:

1. Eligibility for Return
   – Returns accepted within 7 days of delivery.
   – Product must be unused, undamaged, and in original packaging.
   – Used or worn slippers cannot be returned for hygiene reasons.
2. Non-Returnable Items
   – Items damaged due to misuse.
   – Products bought under clearance or special sale (unless defective).
3. Return Process
   – Contact us at 7993787225 within 7 days to initiate a return.
   – Provide order ID, product details, and reason for return.
   – Once approved, we will guide you through the pickup/return method.
4. Refund Policy
   Refunds will be processed after we receive and inspect the product.
   – Prepaid orders → refund to original payment method.
   – COD orders → refund via UPI or bank transfer.
   Refunds may take 5–7 working days.
5. Exchange Policy
   Exchanges allowed for size/style issues, subject to stock availability.
6. Damaged or Wrong Product
   If you receive a damaged or incorrect product, contact us within 48 hours with photos/video for quick resolution.